Muting and changing volume

During a conference, anyone can control their own audio such as muting themselves and changing the volume of the conference audio.

In addition, the Host can mute the audio of other conference members using network mute as well as preventing conference members from changing their mute status by locking the bridge mute. The conference members can still unmute themselves unless the Host locks their mute states.

Using local mute

Local mute allows you to control whether or not your outgoing audio can be heard by other conference members.

Network mute

The Host can use network mute to place a conference member on mute remotely. If the Host mutes a conference member, the conference member hears the message that they are muted and sees a blue line across their mute icon . If the conference member has local mute on when the Host turns on network mute, the conference member sees both the local mute and network mute lines across their mute icon . The conference member can still turn off network mute.

What conference members see

Clicking Mute or unmute microphone when only network mute is on turns off both local mute and network mute.

The "Mute or unmute microphone" button has a blue line through it when network mute is on.The "Mute or unmute microphone" button has no lines through is when both local mute and network mute are off.

Clicking Mute or unmute microphone when both local mute and network mute are on turns off both local mute and network mute.

The "Mute or unmute microphone" button has a red line and a blue line through it when local mute and network mute are on.The "Mute or unmute microphone" button has no lines through is when both local mute and network mute are off.

The Host working with network mute

Locking the bridge mute

The Host can lock network mute on so conference members cannot unmute themselves. This is useful during a presentation where the Presenter does not want to be interrupted. When the presentation is over, the Host can unlock the bridge mute.

When the Host locks network mute, the conference member sees a blue line with a lock across their mute icon . If the conference member has local mute on when the Host turns on network mute, the conference member sees both the local and network mute lines across their mute icon . The Host can still change the mute status of individual conference members even when network mute is locked on.

What conference members see

The "Bridge mute locked" indicator is on the "Mute" button in the conference toolbar.

Clicking Mute or Mute when network mute is on toggles local mute on and off but the Role cannot change their network mute status.

The Host working with the bridge mute

The Host can lock the bridge mute on so conference members cannot unmute themselves.

Muting incoming audio - Desktop

At some point, you may want to mute the incoming conference audio so that you do not hear the conference.

Adjusting conference volume

During a conference, you may find that the volume of other conference members is too loud or too quiet. You can adjust the volume level of the incoming conference audio to a comfortable level.