Bria current release

If you are looking for a link to download softphone clients, click here for our Windows app, and here for our Mac app.

Bria for Windows and Mac 6.8.2 (May 29, 2025)

Known Issue Solved: Muting Audio on Windows

Due to a change made in Bria 6.7.3, muting Bria Windows 6.7.3 or 6.8.1 mutes the whole computer, not just Bria. This issue has been solved in version 6.8.2. If you continue to experience an issue after upgrading to 6.8.2, contact our Support Center.

Resolved issues

  • Fixed issues with Bria Windows where the app takes too long to respond when the user tries to open the app or tries to copy an item using the right-click context menu.

If you continue to encounter a resolved issue, or if you have a new issue, please report it to the CounterPath Support Center.

Known issues

When you resize a video window, you might experience issues with incoming video, such as displaying incorrectly or corrupted. It has been observed on laptops that have both Intel HD Graphics 520 and Nvidia GeForce 940MX, and we are working on resolving the issue. In the meantime, go to Preferences > Devices > Other Devices and change Video Render Mode to DirectX 9.

If the remote party tries to add video to an audio call on your Team Voice account, the call is dropped. If the caller tries to add video to an audio call, the call remains as an audio call. In order to use video, place the call as a video call.