Working with messages
Availability of this feature depends on the Bria solution you subscribe to.
Available in: Teams Standard, Teams Pro (Legacy).
Not available in: Solo (Free), Solo.
Using Bria, you can preview hyperlinks, search, copy/paste messages and export conversations.
You can use the search feature to find a message
Room Name, team member'sname or search keywords in the Search Messages field. Bria filters the sessions that contain the search words.
Bria displays the
chat room andIMs that contain the search word.
the chat room orthe IM that you want to view.
Bria displays the messages in the
Clear Search Messages to see all of the messages in the
Copying and pasting messages
You can copy messages from Bria and paste within the Bria or in another application.
In the Messages window, highlight the message or messages that you want to copy.
Windows:Right-click one of the selected messages and click Copy or press Ctrl+C on the keyboard. Mac:Command+ click on one of the selected messages and click Copy or press Command+C on the keyboard.
Bria places the messages on the clipboard. You can paste the messages in Bria or in another app on your computer. Formatting from the original message is not retained.
When you send or receive a message with a hyperlink in it, Bria can show a preview of the hyperlink in the message.
- Click Preferences on the
Softphone menu (Windows) or the Bria menu (Mac).
- Select or clear Show hyperlink preview on messages.
Bria either shows or removes previews for all the hyperlinks in Messages.
You can export instant messages
When you close or leave a chat room, you no longer have the conversation history. If you want to keep the messages, export them first.
- Click on the message you want to export.
More options for this contact (Windows) or More options for this conversation (Windows and Mac).
Click Export Conversation.
Bria opens the File Manager.
Select the location and enter a name for the file. Click Save.
Bria saves the session as a .csv file in the location you selected. Formatting from the original message is not retained.