Accessing voicemail

Voicemail is offered through your VoIP service provider or through your enterprise’s IP PBX. It is not part of Bria. Contact your VoIP service provider or your system administrator for information on using voicemail.

If your service includes voicemail, Bria can be set up to access voicemail and show notifications for new messages. That's all Bria offers regarding voicemail. It is up to your VoIP provider whether you have more controls such as deleting previous messages or changing the greeting or changing your access password. Contact your VoIP service provider for voicemail features. For configuring Bria for voicemail, contact an administrator for your Team.

Team Voice does not offer a voicemail service. An administrator on your team can set up the number to call to access voicemail on your additional SIP account if an additional account supports voicemail.

If your VoIP service provider offers a voicemail service, incoming calls go to voicemail if you have voicemail configured and

Bria is not running
You already have two calls established

On the iPhone and iPad home screen, a badge notification indicates the total number of voicemails, missed calls and new IMs.

On iPhone, a small red number on Phone in the resource panel indicates the total number of new voicemail messages you have.

On iPad, a small red number on the voicemail icon in the toolbar indicates how many voicemail messages you have.

To access your voicemail

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About this document

Bria User Guide - iOS - for Bria Solo and Bria Teams
Publication date: 2024-05-01

Copyright ©2024 CounterPath an Alianza Company. All rights reserved.

This document contains information proprietary to CounterPath, and shall not be used for engineering, design, procurement, or manufacture, in whole or in part, without the consent of CounterPath. The content of this publication is intended to demonstrate typical uses and capabilities of Bria for iOS from CounterPath. Users of this material must determine for themselves whether the information contained herein applies to a particular IP-based networking system. CounterPath makes no warranty regarding the content of this document, including—but not limited to—implied warranties of fitness for any particular purpose. In no case will CounterPath, its employees, officers or directors be liable for any incidental, indirect or otherwise consequential damage or loss that may result after the use of this publication.

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