Introduction to Bria

This user guide is intended for individuals and businesses who have signed up for the Bria solutions such as Bria Solo and Bria Teams.

The features available in the Bria softphone vary depending on the Bria solution you subscribe to. Some features included in this user guide may not be available to you. To learn more about each solution, see Solution Comparison.

This user guide describes how to use the Bria app for iOS devices. If you are looking for a PDF version for printing or downloading, check this page.

Requirements

Important VoIP over Mobile and Cellular data notice: Some mobile network operators may prohibit or restrict the use of VoIP functionality over their network and may also impose additional fees or other charges in connection with VoIP use. CounterPath will not be held liable for any charges, fees or liability imposed by your carrier for use of VoIP over mobile and cellular data.

You cannot make an emergency or 911 call using the Bria app-to-Bria app (Team Voice) calling feature. The software, whether for mobile or fixed devices, is not intended, designed or fit for placing, carrying or supporting emergency calls to any emergency service or any call for the purpose of obtaining assistance, help or aid in the event of an emergency. The mobile software products may provide handling designed to redirect emergency calls to the native cellular dialer when possible on a reasonable commercial efforts basis, however this functionality is also dependent on the operating system of the mobile phone which is outside of our control and subject to change at any time. By signing up, you acknowledge that the software is not intended, designed or fit for placing, carrying or supporting any call to any emergency service or any call for the purpose of obtaining assistance, help or aid in the event of an emergency.