History

All calls are captured in Bria’s call History. Calls are also captured on iPhone’s call history when Settings > Preferences > Native Integration is on.

Call type icons

Incoming call

Incoming call answered on another device - Appears when Call History Sync is enabled for the account.

Outgoing call

Incoming call recorded on this device

Outgoing call recorded on this device

Blocked call - Appears when Call Blocking is enabled.

Missed call

Viewing call information

History provides a basic list of calls which can be filtered by All or Missed. If your administrator has enabled Collaboration, you can also filter calls by Conferences. You can also view more detailed information for an individual call.

If your call was transferred, you see the Caller ID information for the last person you talked to, not the person you initially dialed.

  1. Go to the History tab on the resource panel.

  2. Tap on the entry to view more information about the call.

Bria displays the type of call, the date and time of the call, the length of the call, the account used for the call, and contact information about the caller.

SIP call details

  1. Go to the History tab on the resource panel.

  2. Tap the entry to view more information about the call.

Bria displays the type of call, the date and time of the call, the length of the call, the account used for the call, and contact information about the caller.

SIP call details

Call History Sync

Available in: Solo, Teams Standard, Teams Pro (Legacy).

Not available in: Solo (Free)

With Call History Sync, when a user enables their SIP account on multiple devices, the user sees a consistent call log history on all of their devices. For example, a user answers a call on a Windows computer, then sees on an iPhone that the call was answered on another device.

Deleting an entry from Bria's call log history results in deleting the entry from all the devices.

The information on whether a call was recorded, as well as the audio files of the call recording will not be synced; the red icon indicating that the call was recorded appears only on the device used for recording. Other devices still show the call log entry without the red icon or access to the audio file.

Deleting calls from History

You can delete a single call or all calls from History.

When you delete a call entry with recording from the History tab, the associated audio file will also be deleted from your device.

  1. Go to the History tab on the resource panel.

  2. Swipe the call to be deleted to the left.

  3. Tap Delete.

Bria deletes the call from the History.

  1. Go to the History tab on the resource panel.

  2. Swipe the call to be deleted to the left.

  3. Tap Delete.

Bria deletes the call from the History.

  1. Go to the History tab on the resource panel.

  2. Tap Missed and tap Delete.

    The "Delete" button is on "History".

  3. Tap Clear Missed Entries.

    "Clear Missed Entries" is on the menu.

Bria deletes all missed calls from the History.

  1. Go to the History tab on the resource panel.

  2. Tap Missed and tap Delete.

  3. Tap Clear Missed Entries.

    "Clear Missed Entries" is on the menu.

Bria deletes all missed calls from the History.

  1. Go to the History tab on the resource panel.

  2. Tap Delete.

  3. Tap Clear All Entries.

Bria deletes all the calls from the History.

  1. Go to the History tab on the resource panel.

  2. Tap Delete.

  3. Tap Clear All Entries.

    "Clear All Entries" is on the menu.

Bria deletes all the calls from the History.

iPhone native history: When you have Settings > Preferences > Native Integration turned on, you can view and place Bria calls from the iPhone’s native call history. To place a Bria call from the iPhone’s native call history, tap on a Bria entry. Bria opens and Bria places the call.