History

All calls are captured in Bria’s call History. Calls are also captured on iPhone’s call history when Settings > Preferences > Native Integration is on.

Call type icons

Incoming call

Incoming call answered on another device - Appears when Call History Sync is enabled for the account.

Outgoing call

Incoming call recorded on this device

Outgoing call recorded on this device

Blocked call - Appears when Call Blocking is enabled.

Missed call

Viewing call information

History provides a basic list of calls which can be filtered by All or Missed. You can also view more detailed information for an individual call.

If your call was transferred, you see the Caller ID information for the last person you talked to, not the person you initially dialed.

Call History Sync

With Call History Sync, when a user enables their SIP account on multiple devices, the user sees a consistent call log history on all of their devices. For example, a user answers a call on a Windows computer, then sees on an iPhone that the call was answered on another device.

Deleting an entry from Bria's call log history results in deleting the entry from all the devices.

The information on whether a call was recorded, as well as the audio files of the call recording will not be synced; the red icon indicating that the call was recorded appears only on the device used for recording. Other devices still show the call log entry without the red icon or access to the audio file.

Deleting calls from History

You can delete a single call or all calls from History.

  • When you are deleting a call entry which includes recording, you can choose whether to delete only the entry but keep the recording file on your device, or delete both.

  • When you are deleting all calls, the associated recording files remain on your device and can be accessed from the Recordings page.

iPhone native history: When you have Settings > Preferences > Native Integration turned on, you can view and place Bria calls from the iPhone’s native call history. To place a Bria call from the iPhone’s native call history, tap on a Bria entry. Bria opens and places the call.