Placing a voice or video call

You can place a voice or video call from almost anywhere in the Bria app. If you know the number, you can place a call using the dial pad. If you do not know a number, you can place the call from Contacts, from History, or from a chat room.

Team Voice can be used to call other team members. If your team's administrator added additional SIP accounts, you can use these accounts to place calls outside of your team. When placing a call outside of your team, make sure the additional SIP account is selected as your dial out account.

To place a video call on additional SIP accounts your administrator has set up, Settings > Accounts (SIP) > Account Specific Features > Enable Video and Settings > Preferences > Enable Video must be on.

Using the dial pad

The dial pad can only be used to place voice calls. You can add video to the call once it has started.

  1. Go to the Phone tab on the resource panel.

  2. Type the number or name of the person you want to call. (Use 2 for A, B, C; use 3 for D, E, F; etc.) Tap X Clear Phone Number to clear the entry or tap in the entry field to bring up the keyboard. Tap return to close the keyboard. Bria brings up a list of matches and refines the list as you enter numbers and characters.

    Dialer suggestions appear in the call panel.

  3. Tap Dial after entering the number or tap on the contact you want to call.

Bria completes the call.

  1. Tap Dial in the tool bar.

  2. Type the number or name of the person you want to call. (Use 2 for A, B, C; use 3 for D, E, F; etc.) Tap X Clear Phone Number to clear the entry or tap in the entry field to bring up the keyboard. Tap return to close the keyboard. Bria brings up a list of matches and refines the list as you enter numbers and characters.

    Dialer suggestions from the dial pad

  3. Tap Dial after entering the number or tap on the contact you want to call.

Bria completes the call.

Using Bria's contacts

  1. Go to the Contacts tab on the resource panel.

  2. Select a team member by tapping on the team member or typing their name in the Search bar and tapping the team member. To call someone outside of you team, tap Contacts and select a contact by tapping on the contact or typing their name in the Search bar and tapping on the contact.

    Your contacts show in a list.

    Contact Details opens.

  3. Tap the number you want to dial.

    The Team member's contact details are in "Buddy Details".The contact details are in the contact details.

  4. Tap Call or Video.

    Call or video prompt for a contact

Bria starts the call. If you are placing a video call, Bria starts sending your video as soon as the other party accepts the incoming call.

  1. Go to the Contacts tab on the resource panel.

  2. Select a team member by tapping on the team member or typing their name in the Search bar and tapping the team member. To call someone outside of you team, tap Contacts and select a contact by tapping on the contact or typing their name in the Search bar and tapping on the contact.

    Your contacts display in a list.

    Contact Details opens.

  3. Tap the number you want to dial.

  4. Tap Call or Video.

    Call or video prompt for a contact

Bria starts the call. If you are placing a video call, Bria starts sending your video as soon as the other party accepts the incoming call.

Using History

You can place a call from History when reviewing calls. You can call from the grouped History entry or using the phone icon.

By default, Bria uses the SIP account that received the call as the dial out account. It uses the default/primary account if Default Account for History is enabled under Preferences. If the SIP account has been deleted, Bria uses the default account regardless of Default Account for History.

  1. Go to the History tab on the resource panel.

  2. Long-press the History group containing the contact you want to transfer the call to.

    The grouped "History" entry shows who the call was from, the type of call, and when the last call occured.

  3. Tap Call or Video.

    "Call" and "Video" are on the long-press menu.

Bria starts the call. If you are placing a video call, Bria starts sending your video as soon as the other party accepts the incoming call.

  1. Go to the History tab on the resource panel.

  2. Long-press the grouped entry that contains the person you want to call.

    The grouped "History" entry shows who the call was from, the type of call, and when the last call occured.

  3. Tap Call or Video.

    Call or video prompt for a contact

Bria starts the call. If you are placing a video call, Bria starts sending your video as soon as the other party accepts the incoming call.

Using Messaging

You can call your team member from a chat room.

  1. Go to the Messaging tab on the resource panel.

  2. Tap Rooms and tap the chat room.

    The new private chat room is in "Rooms" and in "Messaging".

  3. Tap More Options.

    The "More" button is on the chat room header.

  4. Tap Room Settings.

    "Room Settings" is on the "More" menu.

  5. Tap Members.

    "Members" is in "Room Settings".

  6. Tap More Options Conference Expand for the room member you want to call.

    The "More Options" button is beside the room member.

  7. Tap Call.

    "Call" is in "More Options" for the room member.

Bria completes the call.

  1. Go to the Messaging tab on the resource panel.

  2. Tap Rooms and tap the chat room.

    The chat room is in "Rooms".

  3. Tap More Options.

    The "More" button is in the chat room header.

  4. Tap Room Settings.

    "Room Settings" is on the "More" menu.

  5. Tap Members.

    "Members" is in "Room Settings".

  6. Tap More Options for the room member you want to call.

    The "More Options" button is beside the room member.

  7. Tap Call.

    "Call" is on "More Options" for the room member.

Bria completes the call.

Redial

You can place an audio call to the last number you dialed.

  1. Go to the Phone tab on the resource panel.

  2. Tap Dial. The last number you dialed appears in the dialer.

  3. Tap Dial again.

Bria redials the last number called.

  1. Tap Dial in the tool bar.

  2. Tap Dial. The last number dialed appears in the dialer.

  3. Tap Dial again.

Bria redials the last number called.

Adding video to a voice call

You can add video to the voice call after the call is established.

  1. Swipe left of the screen.

Bria starts initializing video. You see the remote party’s video after they add video on their end.

  1. Tap More Options.

    The "More Options" button is on the call controls.

  2. Tap Add video.

Bria starts initializing video. You see the remote party’s video after they add video on their end.

  1. Tap More Options.

    The "More Options" button is on the call header.

  2. Tap Add video.

Bria starts initializing video. You see the remote party’s video after they add video on their end.

  1. Tap Send Video.

    The "Sending Video" button.

Bria starts initializing video. You see the remote party’s video after they add video on their end.