Introduction to Bria

This user guide is intended for individuals and businesses who have signed up for the Bria solutions such as Bria Solo and Bria Teams.

The features available in the Bria softphone vary depending on the Bria solution you subscribe to. Some features included in this user guide may not be available to you. To learn more about each solution, see Solution Comparison.

This user guide describes how to use the Bria app on Android devices. If you are looking for a PDF version for printing or downloading, check this page.

Requirements

  • A subscription to Bria Solo or Bria Teams

Component

Requirement

Operating system

Android 10.0 or higher

Supported Devices

Android smartphones, tablets, and Chromebooks.

Bria supports the following accessories:

  • Headset with microphone (including Bluetooth™): Bria uses the earpiece and microphone on the headset.
  • Headphones (no microphone): Bria uses the earpiece on the headphone and the built-in microphone on the device.

Bluetooth support is dependent on the Android device and operating system. Try enabling the Native Integration setting to see if it improves Bluetooth support.

Important VoIP over Mobile and Cellular data notice: Some mobile network operators may prohibit or restrict the use of VoIP functionality over their network and may also impose additional fees or other charges in connection with VoIP use. CounterPath will not be held liable for any charges, fees or liability imposed by your carrier for use of VoIP over mobile and cellular data.

You cannot make an emergency or 911 call using the Bria app-to-Bria app (Team Voice) calling feature. The software, whether for mobile or fixed devices, is not intended, designed or fit for placing, carrying or supporting emergency calls to any emergency service or any call for the purpose of obtaining assistance, help or aid in the event of an emergency. The mobile software products may provide handling designed to redirect emergency calls to the native cellular dialer when possible on a reasonable commercial efforts basis, however this functionality is also dependent on the operating system of the mobile phone which is outside of our control and subject to change at any time. By signing up, you acknowledge that the software is not intended, designed or fit for placing, carrying or supporting any call to any emergency service or any call for the purpose of obtaining assistance, help or aid in the event of an emergency.