Downloading call statistics

Call statistics are available for the Bria Teams subscription.

You can download call statistics for your team. The statistics are saved in a CSV file with information such as call duration, call success and failure, network quality, video usage and codec usage. The statistics are for your Team Voice account as well as any additional SIP accounts that have been configured. The statistics indicate the user that placed the call rather than the SIP account the call was placed on.

If you have already generated a Call Stats File, you can download the existing Call Stats File instead of generating a new one.

For details about the SIP response codes that appear in the statistics, visit RFC 3261 at https://tools.ietf.org/html/rfc3261#section-21.

What's on this page

Related topics

Concepts

Starting out with Bria Portal

Tasks

Managing your team members

Managing your subscriptions and profile

Setting up your voice service provider

Topic URL

Copy URL

Feedback

About this document

Bria Portal Guide - For Bria Solo and Bria Teams
Publication date: 2026-03-05

This document contains information proprietary to CounterPath, and shall not be used for engineering, design, procurement, or manufacture, in whole or in part, without the consent of CounterPath. The content of this publication is intended to demonstrate typical uses and capabilities of Bria Solo/Teams Portal from CounterPath. Users of this material must determine for themselves whether the information contained herein applies to a particular IP-based networking system. CounterPath makes no warranty regarding the content of this document, including—but not limited to—implied warranties of fitness for any particular purpose. In no case will CounterPath, its employees, officers or directors be liable for any incidental, indirect or otherwise consequential damage or loss that may result after the use of this publication.

CounterPath^®, Bria^®, X-Lite^®, and the CounterPath an Alianza Company icon ^® logo are registered trademarks of CounterPath Corporation.

Stretto^™ and the Stretto Platform^™ are trademarks of CounterPath Corporation.

Android and Google Play are trademarks of Google Inc. Eclipse is a trademark of Eclipse Foundation, Inc.

Intel, the Intel logo, Intel Core and Core Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

iPhone, iPad, iPod, Mac, mac OS, App Store, Objective–C, and Xcode are trademarks of Apple Inc., registered in the U.S. and other countries.

Linux^® is the registered trademark of Linus Torvalds in the U.S. and other countries.

Microsoft, Active Directory, Office, Excel, Outlook, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Oracle and Java are registered trademarks of Oracle and/or its affiliates.

All other products and services are the registered trademarks of their respective holders.

CounterPath an Alianza Company
1064 S North County Blvd,
Pleasant Grove, Utah 84062,
United States

sales@counterpath.com
www.CounterPath.com