Downloading call statistics

You can download call statistics for your team. The statistics are downloaded to a CSV file and contain information such as call duration, call success and failure, network quality, video usage and codec usage. The statistics are for your Team Voice account as well as any additional SIP accounts that have been configured. The statistics indicate the user that placed the call rather than the SIP account the call was placed on.

If you have already generated a Call Stats File, you can download the existing Call Stats File instead of generating a new one.

For details about the SIP response codes that appear in the statistics, visit RFC 3261 at https://tools.ietf.org/html/rfc3261#section-21.

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Concepts

Starting out with Bria Portal

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Managing your team members

Managing your subscriptions and profile

Setting up your voice service provider

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Bria Portal Guide - For Bria Solo and Bria Teams
Publication date: 2024-09-11

This document contains information proprietary to CounterPath, and shall not be used for engineering, design, procurement, or manufacture, in whole or in part, without the consent of CounterPath. The content of this publication is intended to demonstrate typical uses and capabilities of Bria Solo/Teams Portal from CounterPath. Users of this material must determine for themselves whether the information contained herein applies to a particular IP-based networking system. CounterPath makes no warranty regarding the content of this document, including—but not limited to—implied warranties of fitness for any particular purpose. In no case will CounterPath, its employees, officers or directors be liable for any incidental, indirect or otherwise consequential damage or loss that may result after the use of this publication.

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