Preferences

Go to Settings > Preferences to make changes to the following fields.

Mobile Data Network

Field

Description

Mobile Data Network

Use When Available

Appears only on devices with mobile connectivity.

  • On: Bria attempts to connect to SIP/XMPP services using the mobile data network when a Wi-Fi connection is not available. You receive messages and voice mail notifications when Bria is in the mobile data network.

  • Off: If a Wi-Fi connection is not available, SIP and XMPP services are unregistered; you will not receive any messages or notifications and will not be able to place or receive calls.

You can allow or disallow VoIP calls using a separate setting Settings > Preferences > Allow VoIP Calls.

Data charges with your mobile carrier may apply.

Allow VoIP Calls

Appears when Use When Available is enabled in Preferences > Mobile Data Network.

  • On: Bria attempts to place calls using the mobile data channel when a Wi-Fi connection is not available. Voice quality may be impacted as mobile data is not ideal for voice calls.

  • Off (default): If a Wi-Fi connection is not available, you cannot place or receive calls.

Data charges with your mobile carrier may apply.

 

 

General

Field

Description

Private When in Background

  • On: When Bria is in the background and you navigate to the App Switcher, you see the splash screen for Bria rather than any details.

  • Off: When Bria is in the background and you navigate to the App Switcher, you see the last screen that you used in Bria before you sent Bria to the background.

Call Handling

Field

Description

Native Integration — iPhone

Appears on iPhone or iPads running iOS 10+. When on, Bria enables CallKit native call integration and users see the following differences:

  • Easier to answer Bria calls when a device is locked. No need to rely on a small notification on the unlock screen.

  • A native incoming call no longer takes over during a Bria call; it is presented as Call Waiting. You now have a chance to tell the person that you have to pick up another call.

  • You can switch between a native call and a Briacall.

  • All Bria calls are captured in the native dialer call history, with the option to click on an entry to call back using Bria.

  • Improved Bluetooth headset support. You can answer and hang up Bria using the button on your Bluetooth device.

  • CarPlay support.

Native Integration — iPad

Appears on iPads running iOS 10+.

  • On: Bria enables CallKit native call integration. Users find it easier to answer Bria calls when a device is locked. No need to rely on a small notification on the unlock screen.

Display Account Name

Appears when Settings > Preferences > Native Integration is on.

  • On: the incoming call screen displays the SIP account name in front of the Caller ID. This setting helps the user identify which SIP account is receiving the call when Bria has multiple SIP accounts configured.

  • Off: the incoming call screen does not display the SIP account that is receiving the call.

 

 

Incoming Call

Field

Description

Custom Ringtone

Appears when Settings > Preferences > Native Integration is on.

  • On: Use a ringtone configured in Bria for incoming calls.

  • Off: Use a ringtone configured in iOS.

Play Ringtone

Appears when Settings > Preferences > Native Integration is off.

  • On: Bria plays a ringtone for incoming calls.

  • Off: Bria does not play a ringtone for incoming calls.

Ringtone

The default ringtone for incoming calls. Played if no specific ringtone is assigned to the contact.

Vibrate — iPhone

Appears when Settings > Preferences > Native Integration is off.

  • On: The device vibrates when you receive a call.

  • Off: The device does not vibrate when you receive a call.

Alert Answer

Appears when Settings > Preferences > Native Integration is off.

Controls the behavior of the incoming Bria call prompt (when Bria is in the background):

  • On: You can immediately answer the call by tapping on the alert.

  • Off: After tapping the alert, you have a choice to answer or decline the call.

Alert Missed

Controls the behavior of the missed call prompt (when you receive a call when Bria is in the background):

  • On: Bria shows a missed call notification when Bria is in the background.

  • Off: Bria does not send a missed call notification.

Match Contacts for Caller-Id

Controls what name appears in caller ID for an incoming call.

  • On (default): Bria tries to match incoming calls with Contacts or Roster. If a match is found, Bria uses the contact's Display name in the caller ID.

  • Off: Bria uses the information in the SIP header for the caller ID.

When Native Integration is enabled in Settings > Preferences – Call Handling, all numbers other than Softphone use the contact's Display Name for the incoming caller ID if there is a matching contact, even though when the Match Contacts for Caller-Id setting is turned OFF. This is a limitation due to CallKit; once you answer the call, Bria uses the information in the SIP header for the caller ID as you set in the preference.

Show Number in Notification

Controls what information appears in incoming call notifications. This setting helps you identify incoming calls if you receive many calls with the same label such as UNKNOWN.

There is another setting for adding a SIP account name in notifications; see Display Account Name.

  • On: The incoming call panel shows the phone number/SIP username followed by the SIP display name. Ex: 6045551234 Kokila

    For the number/SIP username, Bria takes the value from P-Asserted-Identity by default.

  • Off (default): The incoming call panel shows only the SIP display name. Ex: Kokila

Disable Call Waiting

Controls whether call waiting is enabled or disabled.

  • On: Call waiting is disabled and while on another call, incoming calls ring busy to the caller or go straight to voice mail if you have voice mail configured.

    Off: Call waiting is enabled and while on another call, you are alerted of the incoming call.

Call Blocking

Select what kind of phone numbers to block.

  • No number,

  • Anonymous Caller ID, and/or

  • any number you added to the block list. You can add up to 20 phone numbers in Bria.

 

 

Client-side Call Forwarding

Field

Description

Forward Calls

  • On: Send all incoming calls to a specific number if Bria is enabled and registered.

    This setting controls all the SIP accounts in the softphone client. If you have multiple SIP accounts and want to forward calls in only one of the SIP accounts, use the per-account call forwarding settings. When both global and per-account call forwarding settings are enabled, the global one takes precedence; all incoming calls on all the SIP accounts will be forwarded to a specified number.

To Number

Appears when Settings > Preferences > Forward Calls is on. Enter the number to which calls are forwarded.

 

Outgoing Call

Field

Description

Turn Letter to Numbers

Controls whether letters entered in the dial pad are converted to numbers.

  • On: Letters entered in the dial pad are converted to numbers.

  • Off: Letters entered in the dial pad are not converted to numbers.

Hide My Number

Controls whether anonymous calling is enabled.

  • On: Remote parties do not see your name or number on their phone.

  • Off: Remote parties see your caller ID information.

Default Account for History

Changes Bria's dialing behavior on History when multiple SIP accounts are configured in Bria.

  • On: Bria dials using the default/primary account. A useful option when you want to use only one account for all outgoing calls.

  • Off (default): Bria dials using the account that received the call.

 

Call in Progress

Field

Description

Contact Image

Changes the way Bria displays the image of a contact during a call. Add an image to a contact in the Contact tab of the resource panel. Make sure your images are smaller in size so they display faster.

  • Don’t Show: Bria does not show an image of the remote party during a call.

  • Full Screen: Bria shows an image of the remote party in the full screen a call.

  • Small Avatar: Bria shows a small photo of the remote party next to their name during a call.

Auto Record Calls

  • On: Bria automatically records all calls made with Bria.

  • Off(default): Bria records a call only if you tap manually to start recording during a call.

Mobile Call Interrupt — iPhone

Appears when Settings > Preferences> Native Integration is off.

When you receive a native call while already in a Bria call, the Bria call is put on hold. You will not be able to speak to the remote party in the Bria call until you answer or decline the incoming mobile call. Bria can play feedback to the person who is put on hold without any notice.

  • Silence: Bria plays nothing.

  • Tones: Bria plays beeps every 5 seconds to the person on hold.

  • Announcement: Bria plays an audio message to the remote party on hold in English, “Your call has been interrupted by an incoming mobile call. Please wait for the other party to return.”

Play Music On Hold

This setting controls music played locally by Bria; it does not control the server side if your service provider has ability to play music on the server side.

  • On: Play classical music to the party on hold. All the participants hear music if it is a conference call.

  • Off: Default

Play Tone On Network Lost

  • On: Bria plays an audio tone to alert you if the network connection is lost while you are on a call.

  • Off (default): Bria only displays the visual indicator if the network connection is lost while you are on a call.

Mute when face down

  • On: Bria automatically mutes your microphone and pause video when the device is placed face down during a call (audio, video and Collaboration meeting).

  • Off : Bria does not change the mute or video status in the above situation.

 

Phone Number

Field

Description

Single Touch to Call

When IM, SMS, and/or video are enabled, this setting is ignored. Bria displays a prompt to choose an option.

  • On: When making a call from Contacts or History, the call is placed when you tap a phone number.

  • Off: When you tap the phone number, a prompt appears. Tap the prompt to place the call.

Digits To Match

Controls a number of digits in phone numbers Bria uses to match contacts. This aims to solve an issue where Bria matches a phone number with a different area code.

 

Video Calls

Field

Description

Video Quality Wi-Fi

The video quality for calls started on a Wi-Fi network. If you move to a mobile network during a call, the video quality retains this setting.

  • Medium (VGA): Uses 640 x 480 pixels.

  • HD (480p): Uses 848 x 480 pixels.

  • HD (720p) : Default. Uses 1280 x 720 pixels.

Video Quality Mobile

The video quality for calls started on a mobile network. If you move to a Wi-Fi network during a call, the video quality retains this setting.

  • Medium (VGA): Uses 640 x 480 pixels.

  • HD (480p): Uses 848 x 480 pixels.

  • HD (720p) : Default. Uses 1280 x 720 pixels.

 

Messages

Field

Description

Alert Sound

  • On: Bria plays a ring tone when you receive a new message.

Alert Vibration — iPhone

  • On: Your device vibrates when you receive a new message.

Hyperlink Preview

  • On: You see a small preview of hyperlinks in Bria messages

  • Off: Hyperlink previews do not appear in Bria messages

Private When Locked

  • On: Bria does not display the incoming call information on the lock screen and the notification drawer.

  • Off: Default

[Enter] As Newline

  • On: Tap the Enter key to add a new line in IM/SMS conversations. Tap the Send icon to send IM.

  • Off: Tap the Enter key to send an IM. Tap Quick Responses and select Enter a new line to insert a line break in the message you are writing. You might want to turn it off when using physical keyboard with the device.

Alert Text Tone

The default text tone for incoming messages. Played if no specific text tone is assigned to the contact. Assign text tones in the native iOS contacts.

 

Mentions

Field

Description

@mention Sound

On (default): Plays a sound when you are mentioned in a group chat.

@mention Text Tone

Select the default text tone to play when you are mentioned in a group chat.

 

 

 

Roster

Field

Description

Show Groups

Controls how the Roster list displays your contacts. Search works in the same way regardless of this preference.

  • On:Contacts are organized under departments or other group names decided by your administrator.

  • Off: Displays everyone under one list.

 

 

Login Control

Field

Description

Auto Login

On: Automatically log into Bria when you start Bria.

Use Touch ID or Use Face ID

This setting determines if you can use Touch ID or Face ID to sign in to Bria. This settings does not show if there is no biometric profile in your device.

  • On: You can use biometric authentication or your password to log in to Bria.

  • Off: You can only use your password to log in to Bria.