Changing SIP Accounts

All calls to team members automatically use your Team Voice account. If your administrator sets up additional SIP accounts, one of the accounts should be your default account for calls made outside the team. The following procedure describes how to change your primary SIP account. Your primary SIP account is displayed under Phone Ready.

Using settings — On-going

This method changes your primary SIP account for all future outgoing calls.

  1. Go to Settings > Accounts.

  2. Tap the account you want to set as your primary account.

Your primary account has a green dot beside it in Settings > Accounts.

The primary account has a dot beside it in "Settings" > "Accounts".

Using the status bar — On-going

This method changes your primary SIP account for all future outgoing calls.

  1. Go to the Phone tab on the resource panel and tap Select Dial-out Account. Select Dial-out Account is only displayed if your have more than one SIP account enabled.

  2. Tap the SIP account you want to use from Select Dial-out Account.

Bria displays the chosen account under Phone Ready. This account will be used for any future calls. Dial the number you want to call and Bria uses the selected SIP account to place the call.

New dial out account is displayed under Phone Ready

  1. Tap Select Dial-out Account on the toolbar. Select Dial-out Account is only displayed if your have more than one SIP account enabled.

  2. Tap the SIP account you want to use from Select Dial-out Account.

Bria displays the chosen account under Phone Ready. This account will be used for any future calls. Dial the number you want to call and Bria uses the selected SIP account to place the call.

New dial out account is displayed under Phone Ready

Using Bria's Contacts — Temporary

This method changes your primary SIP account for the outgoing call only.

If Settings > Accounts (SIP) > Account Specific Features > Enable Video, Enable IM & Presence, and Enable SMS are off and Preferences > Single Touch to Dial is on, you cannot change the SIP account when you place the call using Bria’s Contacts.

  1. Go to the Contacts tab on the resource panel.

  2. Select a team member by tapping on the team member or typing their name in the Search bar and tapping the team member. To call someone outside of you team, tap Contacts and select a contact by tapping on the contact or typing their name in the Search bar and tapping on the contact.

    Your contacts are shown in a list.

  3. Tap the number you want to call.

    Team member's contact infoThe contact information is in the contact's details.

  4. Tap Select Dial-out Account and tap the SIP account you want to use from Select Dial-out Account.

    Call and video prompt for a team memberCall or video prompt for a contact

  5. Tap the Call… or Video….

Bria displays the new SIP account above the Call… and Video… prompts. The SIP account is changed for this call only.