Recording a call

Availability of this feature depends on the Bria solution you subscribe to.

Available in: Solo, Teams Standard, Teams Pro (Legacy).

Not available in: Solo (Free)

When you record a call, Bria plays a call recording tone to the remote party when the recording starts.

You can record a video call, but only the audio portion of the call is recorded.

  • Muting a call does not silence the tone.

  • If a call is put on hold (either by yourself or the remote party), the recording is paused. Bria plays the call recording tone to the remote party when the call resumes.

  • Bria stops recording when you are redirecting a call. Bria plays the call recording tone to the remote party when the recording resumes.

Bria automatically ends the recording when you end the call. To pause the recording, stop recording the call and restart recording the call when you want to resume recording. Bria saves both recordings in the same file.