Placing a voice or video call

You can place a voice or video call from almost anywhere in the Bria app. If you know the number, you can place a call using the dial pad. If you do not know a number, you can place the call from Contacts, from History, or from a chat room. You can use Siri to place a call for you.

Team Voice can be used to call other team members. If your team's administrator added additional SIP accounts, you can use these accounts to place calls outside of your team. When placing a call outside of your team, make sure the additional SIP account is selected as your dial out account.

To place a video call on additional SIP accounts your administrator has set up, Settings > Accounts (SIP) > Account Specific Features > Enable Video and Settings > Preferences > Enable Video must be on.

Using the dial pad

The dial pad can only be used to place voice calls. You can add video to the call once it has started.

  1. Go to the Phone tab on the resource panel.

  2. Type the number you want to dial. Tap X Clear Number to clear the entry or tap in the entry field to bring up the keyboard. Tap return to close the keyboard. Bria brings up a list of matches and refines the list as you enter numbers and characters.

    As you type, Bria makes suggestions from "Contacts".

  3. Tap Dial or tap on the contact you want to call.

Bria completes the call.

  1. Tap Dial pad in the tool bar.

  2. Type the number you want to dial. Tap X Clear Number to clear the entry or tap in the entry field to bring up the keyboard. Tap return to close the keyboard.

    Entering a phone number on the dial pad

  3. Tap Dial .

Bria completes the call.

If you are using Bria in Split Screen mode with your iPad in portrait mode, you see contact suggestions as you enter a number.

  1. Tap Dial pad in the tool bar.

  2. Type the number you want to dial. Tap X Clear Number to clear the entry or tap in the entry field to bring up the keyboard. Tap return to close the keyboard. Bria brings up a list of matches and refines the list as you enter numbers and characters.

    Dialer suggestions appear as you type a number.

  3. Tap Dial after entering the number or tap on the contact you want to call.

Bria completes the call.

Using Bria's contacts

  1. Go to the Contacts tab on the resource panel.

  2. Select a team member by tapping on the team member or typing their name in the Search bar and tapping the team member. To call someone outside of you team, tap Contacts and select a contact by tapping on the contact or typing their name in the Search bar and tapping on the contact.

    Your contacts are shown in a list.

    Contact Details opens.

  3. Tap the number you want to dial.

    Team member's contact informationThe contact information is in the contact's details.

  4. Tap Call… or Video….

    Call and video prompt for a team memberCall or video prompt for a contact

Bria starts the call. If you are placing a video call, Bria starts sending your video as soon as the other party accepts the incoming call.

  1. Go to the Contacts tab on the resource panel.

  2. Select a contact by tapping on the contact or typing their name in the Search bar and tapping on the contact.

    Your contacts display in a list.

    Contact Details opens.

  3. Tap the number you want to dial.

    Team member's contact infoThe contact information is in the contact's details.

  4. Tap Call… or Video….

    Call and video prompt for a team memberCall or video prompt for a contact

Bria starts the call. If you are placing a video call, Bria starts sending your video as soon as the other party accepts the incoming call.

Using History

You can place a call from History when reviewing calls.

By default, Bria uses the SIP account that received the call as the dial out account. It uses the default/primary account if Default Account for History is enabled under Preferences.

  1. Go to the History tab on the resource panel.

  2. Tap the history entry containing the contact you want to call.

  3. Tap Call… or Video….

    Call and video prompt for a team memberCall or video prompt for a contact

Bria starts the call. If you are placing a video call, Bria starts sending your video as soon as the other party accepts the incoming call.

  1. Go to the History tab on the resource panel.

  2. Tap beside the entry to open call details.

  3. Tap the phone number in the call entry.

    Call details from HistorySIP call details

  4. Tap the Call… or Video….

    Call and video prompt for a team memberCall or video prompt for a contact

Bria starts the call. If you are placing a video call, Bria starts sending your video as soon as the other party accepts the incoming call.

  1. Go to the History tab on the resource panel.

  2. Tap the entry to open call details.

  3. Tap the phone number in the call entry.

    Call details from HistorySIP call details

  4. Tap the Call… or Video….

    Call and video prompt for a team memberCall or video prompt for a contact

Bria starts the call. If you are placing a video call, Bria starts sending your video as soon as the other party accepts the incoming call.

Using Messaging

You can call your team member from a chat room.

  1. Go to the Messaging tab on the resource panel.

  2. Tap Rooms and tap the chat room.

    The chat room is in "Rooms".

  3. Tap More.

    The "More" button is in the chat room header.

  4. Tap Members.

    "Members" is in the "More" menu.

  5. Tap the room member you want to call.

    The room member is in "Members".

  6. Tap on the number you want to call.

    Tap the number you want to call in the room member details.

Bria completes the call.

  1. Go to the Messaging tab on the resource panel.

  2. Tap Rooms and tap the chat room.

    The new private chat room is in "Rooms" and in "Messaging".

  3. Tap Members.

    The "Members" button is in the chat room header.

  4. Tap the room member you want to call.

    The room member is in "Members".

  5. Tap on the number you want to call.

    Tap the number you want to call in the room member details.

Bria completes the call.

Redial

You can place an audio call to the last number you dialed.

  1. Go to the Phone tab on the resource panel.

  2. Tap Dial. The last number you dialed appears in the dialer.

  3. Tap Dial again.

Bria redials the last number called.

  1. Tap Dial pad in the tool bar.

  2. Tap Dial. The last number dialed appears in the dialer.

  3. Tap Dial again.

Bria redials the last number called.

Using Siri

On iPhone, you can use Siri to place a voice or video call when Bria is in the foreground, background, exited or when your iPhone is locked. The first time you use Siri, you must give Siri permission to access Bria’s data. To phone a person using their name, the person must be in Bria’s Contacts.

On iPad, however, a call cannot be placed using Siri due to lack of iPadOS support.

  1. Press and hold the Home button on your iPhone.

  2. To place a voice call: Ask Siri to “Call Ava Phillips with Bria” or “Call 6045551234 with Bria".

    To place a video call: Ask Siri to "Video call Ava Phillips with Bria" or "Video call 6045551234 with Bria.

Bria starts the call. If you are placing a video call, Bria starts sending your video as soon as the other party accepts the incoming call.

Adding video to a voice call

You can add video to the voice call after the call is established.

  1. Swipe left on the screen.

Bria starts initializing video. You see the remote party’s video after they add video on their end.

  1. Tap More.

  2. Tap Start Video.

Bria starts initializing video. You see the remote party’s video after they add video on their end.

  1. Tap Video.

Bria starts initializing video. You see the remote party’s video after they add video on their end.

The camera is not available when you are running Bria on an iPad in split view mode. Video is not sent and you see Video Not Available on your video preview.