Placing a second call

When you have one call established, you can make a second call. Bria places the first call on hold prior to dialing the second call.

After you have two established calls, you can swap between them, merge them to a conference call, or perform a transfer (attended transfer).

Using the dial pad

The dial pad can only be used to place voice calls. You can add video to the call once it has started.

  1. Tap Add call.

    The "Add Call" button is on the call controls.

  2. If necessary, tap the Phone tab on the resource panel to display the dial pad.
  3. Dial the number of the second party you want to call, and tap Dial. Bria places the first call on hold prior to dialing the second call.

Bria connects the second call. If you end one of the calls, Bria automatically switches back to the other call.

  1. Tap Add Call.

  2. If necessary, tap Dial in the toolbar to display the dial pad.

  3. Dial the number of the second party you want to call, and tap Dial. Bria places the first call on hold prior to dialing the second call.

Bria connects the second call. If you end one of the calls, Bria automatically switches back to the other call.

When you use Add Call from the lock screen, Add Call opens the native dialer. TapBria instead to open Bria, then use Add call.

The "Add Call" and "Bria" buttons are on the lock screen.

Using Bria's Contacts

Place a second call to anyone in Contacts.

  1. Tap Add Call.

    The "Add Call" button is on the call controls.

  2. If necessary, go to the Contacts tab on the resource panel to display Bria’s Contacts.

  3. Select a team member by tapping on the team member or typing their name in the Search bar and tapping the team member. To call someone outside of you team, tap Contacts and select a contact by tapping on the contact or typing their name in the Search bar and tapping on the contact.

    Your contacts are shown in a list.

    Contact Details opens.

  4. Tap the number you want to dial.

    This contact displays "softphone" and "mobile" numbers.

  5. Tap Call… or Video…. Bria places the first call on hold prior to dialing the second call.

    Call and video prompt for a team memberCall or video prompt for a contact

Bria connects the second call. If you are placing a video call, Bria starts sending your video as soon as the other party accepts the incoming call. If you end one of the calls, Bria automatically switches to the other call.

  1. Tap Add Call.

  2. If necessary, go to the Contacts tab on the resource panel to display Bria’s Contacts.

  3. Select a contact by tapping on the contact or typing their name in the Search bar and tapping on the contact.

    Your contacts display in a list.

    Contact Details opens.

  4. Tap the number you want to dial.

    Team member's contact infoThe contact information is in the contact's details.

  5. Tap Call… or Video…. Bria places the first call on hold prior to dialing the second call.

    Call and video prompt for a team memberCall or video prompt for a contact

Bria connects the second call. If you are placing a video call, Bria starts sending your video as soon as the other party accepts the incoming call. If you end one of the calls, Bria automatically switches to the other call.

Using History

You can place a second call using entries in Bria's History using the History entry or History details.

  1. Tap Add Call.

    The "Add Call" button is on the call controls.

  2. Go to the History tab on the resource panel.

  3. Tap the history entry containing the contact you want to call.

  4. Tap Call… or Video…. Bria places the first call on hold prior to dialing the second call.

    Call, transfer, video prompt for a team memberCall, transfer, and video prompt for a contact

Bria connects the second call. If you are placing a video call, Bria starts sending your video as soon as the other party accepts the incoming call. If you end one of the calls, Bria automatically switches to the other call.

  1. Tap Add Call.

    The "Add Call" button is on the call controls.

  2. Go to the History tab on the resource panel.

  3. Tap beside the entry to open call details.

  4. Tap the phone number in the call entry.

    Call details from HistorySIP call details

  5. Tap Call… or Video…. Bria places the first call on hold prior to dialing the second call.

    Call, transfer, video prompt for a team memberCall, transfer, and video prompt for a contact

Bria connects the second call. If you are placing a video call, Bria starts sending your video as soon as the other party accepts the incoming call. If you end one of the calls, Bria automatically switches to the other call.

  1. Tap Add Call.

  2. Go to the History tab on the resource panel.

  3. Tap the entry to open call details.

  4. Tap the phone number in the call entry.

    Call details from HistorySIP call details

  5. Tap the Call… or Video…. Bria places the first call on hold prior to dialing the second call.

    Call, transfer, video prompt for a team memberCall, transfer, and video prompt for a contact

Bria connects the second call. If you are placing a video call, Bria starts sending your video as soon as the other party accepts the incoming call. If you end one of the calls, Bria automatically switches to the other call.

Swapping between calls

When you have two established calls, you can swap between them.

The active call is displayed in Bria.

  1. Tap Swap Calls .

Bria places the first call on hold and connects the second call. Bria displays the name of the remote party for the active call.

  1. Both calls display on the screen. Tap the call at the back of the screen.

Bria places the first call on hold and connects the second call. Bria displays the active call in front.

The camera is not available when you are running Bria on an iPad in split view mode. Video is not sent and you see Video Not Available on your video preview.